Coronavirus Precautions

We understand the worry when leaving your pet in for any procedure. We "get" it!

We want the admission process to be as smooth and efficient as possible. Please read more useful information below to speed the process.

Admissions Advice


Please arrive between 8:30 and 9:00 am, unless specifically advised differently. The reception will book you in with the admissions nurse.


Please provide no food from bedtime the night before, but access to water is allowed until the first human is up in the morning.


Please walk dogs so they have a chance to have empty bowels and bladders: makes for a much cleaner experience in theatre!!


We do not recommend carrying any cat in your arms in the carpark or the clinic: what if a dog were to frighten him/her? Escapes from owners arms have happened!

If your cat is stressed on journeys, or travels badly consider asking us for some Feliway which is available in travel size – this pheromone really works to calm a frightened pussy: calmer but not sedated so very, very safe! This article gives further useful guidance

One of our Registered Veterinary Nurses will go through the planned procedure/s with you, provide an estimate if requested, and take you through the consent form. This is not just a paper exercise: it is important that you understand what we are doing, why we are doing it and any risks and costs involved.

It is also vital that we have the correct contact details for you on the day in case we need to contact you for any reason, e.g. change of treatment, an update or progress, or (rarely) an emergency situation.

This admission process does take some time and there may be several animals for admission each morning so please allow 30 minutes for the process. If you desperately need to leave, e.g. for work or school, please inform reception as soon as you arrive.

We will always try to update you when your pet is in recovery, often by text, and when they are ready for home we will organise a discharge appointment with a nurse, or vet, to go through any aftercare information.

We will always take the best care of your pet while in our care.

Specific Procedure Information

Click an icon below to learn more

Aftercare Information

Remember, do please voice any concerns you have about your pets’ operation or the care afterwards. We are here to help!

We have prepared this set of information sheets and made them available online for two main reasons:

Firstly, it is helpful before the surgery if you can peruse the appropriate sheet for your pet, so that any questions/concerns you may have can be dealt with either on admission or at discharge time.

Secondly, the vet or vet nurse who has discharged your pet after his/her procedure has a myriad of things to cover, and it is always helpful to have a ready source of confirmatory information to hand. Clients will usually be furnished with a hard copy of the post op advice sheets, but these can get mislaid on occasion, so again it is helpful to have them online to refer to!

Monitoring Cardiac Function

There are some simple measurements you can take at home which can provide early warning of destabilisation of otherwise stable heart disease, or indeed to monitor improvements with intervention treatments.

These are useful to detect early signs of volume overload (fluid retained in the circulation) or pulmonary congestion. If detected promptly we can take action, improving quality of life and fine-tuning any therapies for the comfort of the pet.

Thanks to our client Leanne McCoubrie for designing the form.

Miniature poodle with stable heart disease

Same wee Poodle with congestive heart failure (note bigger heart and fluid in lungs)