Coronavirus Precautions


updated 11th January 2021

In response to the latest government guidelines we are open for patients for that need essential care to avoid unnecessary suffering or maintain animal welfare. In order to help you understand the best way to look after your pet please review the below Q&A. We are not just limited to emergency care, but want to avoid unnecessary travel.

What conditions constitutes an emergency needing immediate care?

If any of the below are occurring contact us IMMEDIATELY.

  • Breathing difficulties
  • Open wound injuries
  • Trauma (e.g. car accidents)
  • Male cats struggling in the litter tray to pass urine
  • Rabbits neglecting food
  • Swallowing hazards clothes etc
  • Ingestion of poison/harmful substances
  • Eye problems
  • Vomiting or diarrhoea especially if your pet appears quiet or depressed or if it is going on for a long time (more than 24 hours)
  • Swollen abdomen or retching (especially large dogs)
  • Loss of thirst & appetite
  • Struggling to give birth
  • Seizuring/fitting
  • Collapse

If the advice is to come into practice please follow the advice on our Social Distancing.



I am concerned about my pet’s health in general but I do not think it is an emergency?

To respect current lockdown rules on essential travel only, we can discuss any concerns in the first instance by phone to decide if a standard consultation service is best, or if a video or telephone consultations is more appropriate. Please contact the practice to arrange an appointment. We also have a advice on Video and telephone consultations here


Can I bring my pet in for an INITIAL VACCINATION COURSE?

Yes, these are critical for preventing importamt indfectious disease so please make an appointment.

Can I bring my pet in for its ANNUAL VACCINATION BOOSTER? –

We can postpone this vaccine for up to 3 months after the due date without requiring a restart. In these exceptional times we ask that you delay the booster for a few weeks after the due date.

Can I bring in my pet my for a HEALTH CHECK?

Not at this moment in time because this is not deemed critical. However, depending on availability, we may be able to conduct a health check via a video or telephone consultation. Please ask the practice for further information.

Can I bring my pet in for NAIL CLIPS? Or to have their ANAL GLANDS expressed?

This should be postponed if you your pet is not in any danger of feeling discomfort. If you are uncertain whether this is the case  please arrange a video consultation or telephone consultation with the vet or the nurse.

How can I get my FLEA, WORM, TICK and FLYSTRIKE treatments?

It is important that you continue to give your pet the appropriate treatments. Please pre-order and we will bring your medication out to you when you arrive. Please allow at least 24 hours for a prescription.


It is important that you continue to give your pet the appropriate food and medication. Please pre-order and we will bring your food out to you when you arrive. Please allow at least 24 hours.

Can my pet still have ELECTIVE OPERATIONS such as Neutering and Lumps removals?

These operations are not deemed to be critical. In some instances we can still go ahead for welfar or personal reasons. Please give us a call and we can discuss the inidivual circumstances to make the most suitable appointment.


Investigations for illness or monitoring can go ahead as usual

The above still hasn’t answered my question?

Please contact us directly